Each item is carefully handmade. We operate on a made-to-order system, where production begins immediately after your order is confirmed, tailored to your doll's size.

Delivery is usually within approximately one month. As these are made-to-order items, production for your specified doll size will begin after your order is confirmed.

For information on lead times for our custom-made production services, please refer to the Custom Order Production page.

Please note that we are unable to accept cancellations, size changes, or color changes after an order has been confirmed. Please make sure to check your order carefully before confirming.

As a general rule, we do not accept returns or exchanges. However, if the product has a defect or malfunction, please contact us within one week of arrival. If the problem is due to our technical issues, we will provide a free repair.

As these items are handmade, no two will be exactly alike down to the finest detail. Please understand that there may be slight variations during the production process.

The fabric pattern is not scaled. Since the same fabric is used for all sizes, the pattern size is consistent.

Colors viewed on a computer screen or mobile phone may differ from the actual colors. Please understand that there may be variations in how colors appear.

Each costume is compatible with the doll type indicated. Please select the doll size that is closest to your doll. Please refer to the size chart for details.

Regular products are existing designs that you can choose from a catalog, and are usually delivered in about one month. Custom-made products are a service that creates completely original products according to your wishes, and delivery times and fees vary.

If you have any questions or concerns, please feel free to contact us using the inquiry form or by phone (052-898-2660). We will also inform you of the production status to the extent possible.